Terms of Use

These Terms of Use (the “Terms”) are a binding agreement between you and The Great Recap (“The Great Recap,” “we,” “us,” or “our”) governing access to thegreatrecap.com, related websites, landing pages, mobile experiences, and services that turn memories into printed recap books (together, the “Service”).

By creating an account, starting a recap, uploading content, inviting guests, placing an order, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and AI Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company, family, couple, or other group, you represent that you have authority to bind that group and that “you” includes those you represent.

1. Eligibility

You must be at least 18 years old (or the age of majority in your place of residence, if higher) to create an account, start a paid recap, or upload content. The Service is not directed to children. You may create a recap about a child only as a parent, legal guardian, or other adult with lawful authority, and only if you have obtained every consent required by law and by Section 4.

We may refuse, suspend, or terminate access at any time, including where we reasonably believe you are ineligible or these Terms have been violated.

2. The Service

The Service helps you assemble a personal or event recap: you (and, if you choose, invited guests) upload photos and other materials, add comments or voice notes, and we use software — including third-party artificial intelligence — to help draft narrative, select or interpret images, generate illustrated cover artwork, and prepare print-ready files. You then review a digital proof and may purchase one or more printed books fulfilled through third-party printers and carriers.

We do not promise that any particular photo will appear, that any person will be depicted accurately, that any generated illustration will resemble a specific individual, or that the finished book will match a sample, advertisement, or another customer’s book. Features, pricing, edition names, page counts, cover treatments, and availability may change. Marketing examples are illustrative only.

Unless we expressly agree in a separate written contract, the Service is provided for personal, consumer use. You may not resell books or the Service as a commercial publishing or agency product without our prior written consent.

3. Accounts and security

You are responsible for the accuracy of information you provide, for maintaining the confidentiality of login credentials and magic links, and for all activity that occurs under your account or recap, including activity by guests you invite. Notify us promptly at hello@thegreatrecap.com if you suspect unauthorized access. We are not liable for loss arising from your failure to keep access credentials confidential or from guests acting on an invitation you sent.

4. Photo, likeness, and content authorization (critical)

This section is a core condition of using the Service. It applies to every photo, video still, screenshot, scan, voice note, transcript, comment, name, story, and other material you or your guests submit (“User Content”).

4.1 You must have the right to upload

You represent, warrant, and agree that, for all User Content you upload or cause to be uploaded:

• you own the User Content, or you have obtained all licenses, permissions, and rights necessary to upload it and to grant the licenses in these Terms;
• the User Content does not infringe copyright, trademark, trade secret, or other intellectual-property rights of any person;
• the User Content is not stolen, scraped without authorization, or taken from a private album, cloud library, messaging thread, or device you are not allowed to access.

4.2 You must have authorization from people in the photos and story

Photos and books identify people. You — not The Great Recap — are solely responsible for obtaining, before upload, all authorizations required from every person who is identifiable in a photo, named in text, described in a voice note, or otherwise depicted or referred to in the recap, including:

• permission from the copyright owner of each image (who may not be the person who appears in it);
• permission from each identifiable person (or, for a minor, from a parent or legal guardian with authority) to use their name, image, voice, and likeness in the recap, in AI processing, in print, and in any proof or digital preview we show you;
• any release required under publicity, personality, privacy, or data-protection law in the places where those people live or where the photo was taken;
• for employees, clients, patients, students, or other people photographed in a professional or institutional setting, any workplace, school, medical, or contractual consent required;
• for guests, children, and third parties who did not themselves click “upload,” the same authorizations — inviting someone to a recap does not transfer that duty to us.

If you cannot obtain those authorizations, do not upload the photo or include that person. We do not contact depicted people to verify consent. We do not act as your lawyer, agent, or rights-clearance service.

4.3 Sensitive and prohibited depictions

You must not upload User Content that includes sexual content involving anyone 17 or under, non-consensual intimate imagery, hidden-camera or voyeuristic imagery, or any material you know or should know the depicted person would not authorize. You must not upload content that is defamatory, threatening, harassing, or that you intend to use to embarrass or exploit someone.

4.4 We are not responsible for people, photos, or book content

The Great Recap does not create the underlying memories, does not verify identities, and does not endorse the accuracy, completeness, tone, or legality of your book. Without limiting Section 14 and Section 15:

• we are not responsible for who appears in a photo, whether they consented, or how they are portrayed;
• we are not responsible for comments, captions, voice notes, or AI-drafted text that you keep, edit, or approve;
• we are not responsible for omissions (a person or event left out), inclusions (a person or event put in), or any resulting family, social, or legal dispute;
• we are not responsible for how you, a recipient, or any third party uses, displays, gifts, republishes, or interprets the finished book;
• we are not a party to disputes among spouses, ex-partners, families, wedding parties, guests, or depicted persons.

If someone objects to appearing in a book, that is your problem to resolve. You remain obligated to indemnify us under Section 16.

5. Your content and our limited license

As between you and us, you retain whatever ownership you already have in User Content. You grant The Great Recap a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, transcribe, analyze, generate derivatives from (including illustrated covers and narrative drafts), display to you and your invited collaborators, transmit to subprocessors, and print User Content solely to operate, secure, and fulfill the Service and your orders, to provide support, to prevent abuse, and to comply with law.

We do not claim ownership of your photos. We do not sell your photo files as a product. We do not grant ourselves a standing right to use your photos in our public advertising unless you separately and expressly agree (for example, by opting into a testimonial or “featured recap” request). Even then, you remain responsible for having the authorizations in Section 4.

You may delete a recap or request deletion as described in the Privacy Policy. Deletion may not reach printed books already manufactured or shipped, backups retained for a limited period, or copies we must keep for legal, tax, chargeback, or security reasons.

6. AI-assisted generation

Parts of the Service use third-party AI systems. Outputs can be incomplete, inaccurate, stylized, stereotyped, or inconsistent with a source photo. Illustrated covers are interpretive artwork, not photographic reproductions and not a guarantee of likeness. You must review all generated text and images before you approve a proof or place a print order.

Additional detail is in our AI Policy, which is incorporated by reference. If there is a conflict on AI-specific practices, the AI Policy controls those practices; these Terms control your legal obligations, warranties, and liability allocation.

7. Guest and contributor uploads

If you send invitation links or otherwise allow others to add photos or comments, you are the organizer. You are responsible for (a) who you invite, (b) what they upload, and (c) ensuring that guest User Content also satisfies Section 4. Guest uploaders independently agree to these Terms for the content they submit. We may treat the organizer as the customer of record for the recap and the print order.

8. Orders, proofs, printing, and shipping

8.1 Pricing and taxes

Prices, edition names, and what’s included are shown at checkout and may differ from marketing pages. You authorize us and our payment processor to charge the payment method you provide for the order total, including taxes and shipping if applicable. Currency, duties, and import fees for international shipments are your responsibility unless we expressly state otherwise at checkout.

8.2 Proofs and your approval

Before printing, we provide a digital proof or equivalent preview. When you approve a proof, click to print, or otherwise confirm an order after preview, you accept the book as shown, including layout, crop, color as displayed on your device, selected photos, generated artwork, spelling, names, dates, and narrative. Screen-to-print color and paper texture will vary. We are not obligated to reprint because you later dislike the story, the art style, who was included, or a likeness you already approved.

8.3 Manufacturing and shipping

Print and delivery are performed by third parties. Estimated production and transit times are not guarantees. Risk of loss passes to you when we or the printer deliver the order to the carrier, except where mandatory consumer law says otherwise. Provide a complete, deliverable address. We are not responsible for failed delivery caused by an incorrect address, a recipient who refuses the package, or customs delays.

8.4 No professional advice

Nothing in a recap is legal, medical, therapeutic, genealogical, or professional advice. Narrative is a creative product, not a certified record of facts.

9. Refunds and print defects

Printed books are custom products based on your photos, comments, and proof approval. We do not refund orders because of book content (story, photos, AI style, likeness, or who appears) once you have approved the proof, except where mandatory consumer law requires otherwise. Full detail is in our Refund & Reprint Policy.

We do address fulfillment problems: books that are never received, are lost in transit, arrive with serious shipping damage, or have a material manufacturing defect compared with your approved proof. Contact hello@thegreatrecap.com within 30 days with your order details, tracking (if any), and photos. We usually reprint first; we may replace or refund the affected book when appropriate.

Chargebacks filed without first contacting us may result in suspension of the account. Please read the Refund & Reprint Policy before disputing a charge with your bank.

10. Acceptable use

You will not, and will not allow others to:

• use the Service for unlawful, fraudulent, or deceptive purposes;
• upload malware, scrape the Service, overload infrastructure, or reverse engineer except as allowed by mandatory law;
• interfere with other customers’ recaps or attempt to access accounts that are not yours;
• upload User Content that is illegal in your jurisdiction or ours, including child sexual abuse material, terrorist content, or non-consensual intimate imagery;
• use generated outputs to impersonate us or to claim that The Great Recap authored or verified your book’s facts;
• resell access, harvest personal data of other users, or use the Service to build a competing product by systematically copying our flows, prompts, or output format.

We may remove User Content, cancel production, or refuse an order that we reasonably believe violates this section or Section 4, without liability to you beyond a refund of amounts paid for that cancelled, unprinted order if we have not already incurred non-recoverable print costs.

11. Our intellectual property

The Service — including software, site design, trademarks, “The Great Recap” name and logo, prompt frameworks, page templates, and our original documentation — is owned by us or our licensors and is protected by law. We grant you a limited, revocable, non-transferable license to use the Service as offered, for your recap, in accordance with these Terms. You may not copy, frame, or commercially exploit our branding or site without permission.

Feedback you send may be used by us without restriction or compensation.

12. Copyright complaints

If you believe User Content or a book file hosted by us infringes your copyright, send a notice to hello@thegreatrecap.com with: (a) your contact details; (b) a description of the work and the material you claim is infringing; (c) the recap URL or order identifier if you have it; (d) a statement that you have a good-faith belief the use is not authorized; (e) a statement that the information is accurate and, under penalty of perjury, that you are the owner or authorized to act; and (f) your physical or electronic signature. We may remove or disable access to the material and notify the customer. Repeat infringers may be terminated. This process is provided to help us respond quickly; it does not make us the publisher of customer books.

13. Third parties

Payment, authentication, storage, AI generation, printing, and shipping are provided by third parties (see the Privacy Policy). Those services have their own terms. We are not responsible for third-party outages, policy changes, carrier loss, or a third party’s independent processing except to the extent we cannot disclaim that responsibility under mandatory law.

Outbound links are provided for convenience. We do not control third-party sites.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT PHOTOS OR GENERATED ART WILL BE PRESERVED INDEFINITELY; THAT ANY PERSON WILL BE RECOGNIZABLE OR ACCURATELY PORTRAYED; THAT NARRATIVE WILL BE FACTUALLY CORRECT OR INOFFENSIVE; OR THAT A BOOK WILL BE FIT FOR A PARTICULAR GIFT, DEADLINE, CULTURAL, OR LEGAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS. IN THOSE PLACES, WE DISCLAIM WARRANTIES ONLY TO THE FULLEST EXTENT PERMITTED, AND MANDATORY CONSUMER GUARANTEES CONTINUE TO APPLY.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE GREAT RECAP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, USER CONTENT, A BOOK, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR CLAIMS BY PEOPLE DEPICTED IN YOUR PHOTOS OR BOOK; FOR PRIVACY, PUBLICITY, DEFAMATION, OR COPYRIGHT CLAIMS ARISING FROM USER CONTENT; FOR FAMILY OR RELATIONSHIP DISPUTES; FOR MISSED OCCASIONS OR GIFT DEADLINES; OR FOR HOW A RECIPIENT REACTS TO A BOOK.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR A PARTICULAR ORDER WILL NOT EXCEED THE AMOUNTS YOU PAID TO THE GREAT RECAP FOR THAT ORDER IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR, IF YOU PAID NOTHING, FIFTY U.S. DOLLARS).

THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER MANDATORY LAW, INCLUDING LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED.

16. Indemnification

You will defend, indemnify, and hold harmless The Great Recap and its officers, directors, employees, contractors, and suppliers from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) User Content you or your guests submit; (b) your breach of these Terms, including Section 4; (c) your violation of any law or of the rights of any person (including copyright, privacy, publicity, and data-protection rights); (d) a dispute among you, a guest, a depicted person, or a book recipient; or (e) your misuse of the Service or of a finished book.

We may assume exclusive defense of any claim, at your expense, and you will cooperate. You will not settle a claim that imposes any obligation on us without our prior written consent.

17. Suspension, refusal, and termination

We may suspend or terminate access, delete or disable User Content, cancel an unpaid recap, or refuse or halt production if we reasonably believe these Terms have been violated, if required by a printer, payment network, or law, or if we discontinue the Service. If we permanently discontinue the Service, we will, where reasonably practicable, allow you a period to export or complete paid work, but we are not obligated to maintain archives indefinitely.

You may stop using the Service at any time. Sections that by their nature should survive (including 4, 5, 11–16, 19, and 20) survive termination.

18. Changes

We may update these Terms by posting a new version on this page and updating the “Last updated” date. Material changes will apply to new orders and, after reasonable notice (including by posting or email), to continuing use of the Service. If you do not agree, stop using the Service. Your continued use after the effective date constitutes acceptance.

19. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, except that if you are a consumer resident in the European Economic Area, the United Kingdom, or another jurisdiction that does not allow that choice, the mandatory consumer-protection laws of your country of residence remain available to you and you may bring proceedings in the courts of that country as required by those laws.

Except where prohibited by mandatory law, you and we agree that any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or, if you reside outside the United States, by a recognized arbitration body seated in a mutually reasonable location). YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION to the fullest extent permitted by law. Either party may seek injunctive or other equitable relief in court to protect intellectual-property or unauthorized-use claims, and either party may bring an individual action in small-claims court if it qualifies.

If the class waiver is found unenforceable as to a particular claim, that claim must proceed in court and not in arbitration. If the arbitration agreement is found unenforceable in your jurisdiction, exclusive jurisdiction and venue for disputes (other than those that must be heard in your local consumer courts) lie in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

20. General

These Terms, together with the Privacy Policy, AI Policy, and any order-specific terms displayed at checkout, are the entire agreement between you and us regarding the Service and supersede prior understandings on that subject. If a provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries except as stated in Sections 15 and 16. Headings are for convenience only.

You consent to receive notices and transactional communications electronically at the email associated with your recap or by posting on the Service. Notices to us must be sent to the address in Section 21. These Terms do not create a partnership, joint venture, or employment relationship.

21. Contact

Questions about these Terms: hello@thegreatrecap.com.

The Great Recap · thegreatrecap.com